Unique Antler Design Refund and Returns Policy

At Unique Antler Design, we craft each antler product with care in Riggins, Idaho, and we want you to love your purchase. Our Unique Antler Design refund policy ensures a hassle-free returns process for your peace of mind. For example, if your item doesn’t meet expectations, we’re here to help. Please review our antler product returns guidelines below.

30-Day Return Window

We offer refunds or exchanges within 30 days of delivery for unused items in their original condition and packaging. For instance, your antler product returns must include tags and proof of purchase (e.g., order confirmation). Sale items are final and not eligible for refunds. Therefore, please inspect your order upon arrival and contact us promptly if issues arise.

How to Return an Item

To initiate a return, email us at info@uniqueantlerdesign.com with your order number and reason for return. We’ll provide a return address and instructions. Customers are responsible for return shipping costs unless the item is defective or incorrect. For example, we recommend using a trackable shipping service. Once we receive and inspect your return, we’ll notify you via email about approval. Approved refunds are processed to your original payment method within 5–10 business days.

Defective or Incorrect Items

If your item arrives damaged or incorrect, we’ll cover return shipping and offer a full refund or replacement. Additionally, please include photos of the issue when contacting us. This ensures a swift resolution for your e-commerce refund policy needs.

Contact Us

Questions about our Unique Antler Design refund policy? Reach out at info@uniqueantlerdesign.com, call 208-596-7018. We’re committed to making your experience seamless. Shop confidently today with our hassle-free returns guarantee!